Job Listings

We assist and coach high level gainfully employed Candidates to leave good positions; for greater ones.

Available Positions

Field Service Engineer

Twitter Facebook
Minneapolis, MN
Job Type
Direct Hire
May 10, 2017
Job ID
Position Summary:

Under direction of the Area Service Manager, develops customer satisfaction through technical repair, installation, training, operation, and maintenance of Company’s instruments and systems. Position may have a specific assigned territory or system population or may be a position to cover other assigned territories as needed under the direction of the Area Service Manager.

Key Accountabilities:
• Provides highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems.
• Performs routine and some non-routines technical repairs of all systems. This includes updates, retrofits, PMs and product enhancements.
• Instructs customers in the proper operation, maintenance and troubleshooting of instruments and systems.
• Is responsible for complying with all appropriate regulatory bodies (FDA, ISO and Health
Canada) mandated policies, procedures, work instructions, and records
• Serves as a company liaison with customers.
• Responsible for routine interaction with sales counterparts with respect to customer situations, updates, and lead generations
• Assures financial stability and viability of territory by promoting and selling service agreements, PMs, and other services.
• Other duties and responsibilities as assigned by the Area Service Manager

Skills & Capabilities:
Approachability; Command Skills; Listening; Presentation Skills; Functional/Technical Skills;

Min Knowledge & Experience required for the position:
• Associates Degree in Electronics, Biomedical Engineering, Medical Technology or related industry.
• Must possess some organizational skills, the ability to multi-task, work under pressure and exercise good judgment.
• Ability to communicate effectively with customers, peers and management through oral and written presentations/ reports.
• Must have some basic MS Office Skills (Word, Excel and PowerPoint} including the ability to manipulate data and build presentations.
• Travel is required. Minimum 30% by auto in primary assigned territory. Minimum 10% by air for training, business meetings and/or support to customers outside primary or assigned territory.


KNG gets high demand for professionals in R&D, Engineering, Chemistry, Science and technology, manufacturing, Quality, Regulatory affairs, Process, and Facilities.

Learn More


Our philosophy is not only to understand the skill set that we covet for each opportunity we represent, but to understand the “why” behind it.


We assist and coach high level gainfully employed Candidates, to make life altering career changes.

Submit Resume/CV