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We assist and coach high level gainfully employed Candidates to leave good positions; for greater ones.

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Field Service Engineer

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Location
New York, NY
Job Type
Direct Hire
Date
Aug 25, 2017
Job ID
2508781
The purpose of the Field Engineer (FE) is to provide: technical oversight of the products’ installation environment, maintenance of the system to ensure reliable performance, solution-oriented consultative training, technical support, and troubleshooting of diagnostic product line, all of which require the application of engineering knowledge and skills gained through academic study and relevant experience and the use of discretion and judgment based on such learning and experience.
Required Skills
  • 2-5 years of experience as a Field Engineer in the Clinical Diagnostic, Medical Device, or Capital Equipment Industry.
  • Knowledge of clinical laboratory workflow.
  • Medical technologist experience or clinical automated laboratory instrumentation.
  • Experience with troubleshooting laboratory equipment, including performing instrument repair work.
  • Demonstrated interpersonal and diplomacy skills.
  • Excellent communication skills both verbal and written.
  • Presentation and training skills.
  • Proficient computer skills.
In addition, you will need:
  • Willingness to travel in the United States with the potential for occasional international travel.
  • Valid Driver’s License
Required Experience
  • Integration of diagnostic, medical device or Life Sciences Instrumentation products into new and existing client institutions.
  • Monitoring and making improvements related to instrument performance and environmental changes during clinical trial activities.
  • Complaint reporting.
  • Execute training and implementation plan with client and field team.
  • Repair, calibration, and troubleshooting skills
  • Provide consultative solutions for clients and prospects.
  • Suggest and implement laboratory workflow solutions.
  • Troubleshoot process and product issues.
  • Provide evaluation support for product comparisons.
  • Report client satisfaction and needs.
  • Routinely performed and scheduled preventative maintenance.
  • Develop strategy for ongoing client satisfaction, and testimonials.

ABOUT US

KNG gets high demand for professionals in R&D, Engineering, Chemistry, Science and technology, manufacturing, Quality, Regulatory affairs, Process, and Facilities.

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